Privacy, Terms & Conditions

Artisan Dent Repair respects your privacy. This Privacy Policy explains what information we collect through artisanpdr.com, how we use it and the choices available to you.

Information We Collect

When you contact us, request an estimate or schedule service, we may collect:

Your name, telephone number and email address

Your general location and service preferences

Your vehicle’s year, make and model

Descriptions and photographs of vehicle damage

Information concerning a hail-damage insurance claim

Appointment and communication records

Your consent preference for text messages

Our website and service providers may also automatically collect limited technical information, including your IP address, browser type, device type, pages visited and cookie information.

Dent-Repair Estimates and Uploaded Photographs

Our estimate form is provided through Fillout, a third-party form and file-upload service. Information and photographs submitted through that form may be processed and stored by Fillout on our behalf.

Vehicle photographs are used to evaluate whether the damage may be suitable for paintless dent repair, prepare a preliminary estimate and communicate with you about the next step.

Please avoid including people, documents, house numbers or other unnecessary personal information in your photographs. Do not submit Social Security numbers, driver’s-license images, payment-card information or financial-account information through the website.

Submitted photographs will not be used publicly for advertising, social media or website galleries without permission.

How We Use Your Information

We may use collected information to:

Respond to questions and estimate requests

Evaluate vehicle damage

Provide preliminary pricing information

Schedule mobile service or private-location appointments

Determine whether your location and damage are suitable for mobile service

Assist with insurance-related hail claims at your request

Communicate about appointments or repairs

Operate, maintain and secure the website

Keep appropriate business and service records

Comply with applicable legal obligations

A photograph-based assessment is preliminary. Final repair eligibility and pricing may require an in-person inspection.

Text Messages

If you authorize text messaging, Artisan Dent Repair may send service-related messages concerning your inquiry, estimate, appointment or repair. Message frequency varies, and standard message and data rates may apply.

Consent to receive text messages is not required as a condition of purchasing services. You may reply STOP to discontinue text messages or HELP for assistance.

We do not sell or share your telephone number or text-message consent with third parties for their independent marketing purposes.

When Information May Be Shared

Artisan Dent Repair does not sell or rent personal information.

Information may be shared only when reasonably necessary with:

Website hosting, form, file-storage, email and communication providers

Fillout, which processes estimate forms and uploaded photographs

Insurance companies, adjusters or repair professionals when requested or authorized by you

Professional advisers or authorities when required by law or necessary to protect legal rights

A successor business if Artisan Dent Repair is involved in a sale, transfer or reorganization

Service providers receive only the information reasonably necessary to perform their services.

Cookies and Website Information

The website may use cookies or similar technology required for website functionality, security and basic traffic measurement.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly when cookies are disabled.

If additional analytics or advertising technology is added in the future, this policy will be updated as appropriate.

Information Retention

We retain information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, handle insurance-related matters and satisfy legal or accounting obligations.

Information that is no longer needed may be deleted, anonymized or securely disposed of.

Information Security

We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, email system, form provider or internet transmission can be guaranteed completely secure.

Your Choices

You may contact us to:

Correct inaccurate contact information

Request information about the personal information we maintain

Ask us to delete information that is no longer required for legitimate business or legal purposes

Withdraw permission for optional communications

We may need to verify your identity before completing certain requests.

Children’s Privacy

This website and Artisan Dent Repair’s services are intended for vehicle owners and other adults. We do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may link to services operated by other companies. Their privacy practices are governed by their own policies, and Artisan Dent Repair is not responsible for the content or privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy as our website, services or information practices change. The revised policy will be posted on this page with an updated effective date.

Contact Artisan Dent Repair

Questions or privacy requests may be directed to:

Artisan Dent Repair

Rutherfordton, North Carolina

Email: info@artisanpdr.com

Phone: 828-458-3334

Last updated: September 18, 2026

©2018-2026 Artisan Dent Repair All Rights Reserved | Privacy Policy

Contact
info@artisanpdr.com

Legal
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Location
Rutherfordton, NC

Our Quality Guarantee: If we accept your repair but cannot successfully complete it, you will not be charged for that repair.